Real Estate Service
Service Description
Grant, our licensed plumber and gas fitter, will attend the property. You'll be invoiced for the work completed. As always, our priority is getting the job done right, so if something comes up that's unexpected, we'll communicate with you and decide on next steps.
Cancellation Policy
A confirmed booking time is allocated specifically for your job, and our technician is scheduled accordingly. If you need to cancel or reschedule your booking, a minimum of 2 hours’ notice is required. Cancellations or rescheduling made within 2 hours of the scheduled arrival time will incur a call‑out fee, charged at our standard rate. If our technician arrives on site and access is not available, or the job cannot proceed due to client‑related delays, the same call‑out fee will apply. Bookings are accepted on the assumption that safe and reasonable access to the work area is available at the scheduled time. Any additional works identified on site that fall outside the original scope will be quoted separately. By confirming a booking, the client agrees to these terms.
Contact Details
0433519890
info@platypusplumbingandgas.com.au