Hot water system installation, repairs and servicing in Logan

Not always. Depending on the fault and age, we'll let you know whether your system can be repaired and whether repair or replacement makes most sense for you. We always assess the situation first, so that you can make an informed choice rather than jumping to the conclusion that you need a new one.

This can be caused by a failing element, thermostat issues, sediment build-up, or the system no longer being sized correctly for your household. The best way to know is to book us to come out for an inspection. We'll figure out what's going on so that nobody gets stuck with a cold shower!

How long is a piece of string? Like any appliance, the cost and quality of the original system as well as use and maintenance can impact the longevity of your hot water system. Most systems last their warranty period (10-12 years is typical). If you're having trouble with your system, get us out to have a look at it. We’ll let you know where yours sits and what to expect. If we can service it and help you plan for a replacement down the line, that always feels better than the sudden expense of a new system.

A hot water system service takes anywhere from 30 minutes to an hour and a half, assuming everything is typical. If the system is inside a cupboard, it usually take a bit longer.

If a new system is what you need, we'll recommend the most suitable system for your household needs. This factors in the number of people living there and the number of bathrooms, and give you the options that are most cost-effective, Australian-made and energy-savings. We may be able to replace the system on the same day, subject to availability and time. If we can't get one right away, we do offer a temporary hot water system to get you by for a few days until the new system can be installed. A cold shower might be ok in summer, but nobody likes a cold shower in winter!